I have signed up for a 3 month contract package with Fitness First. Upon signing up, I wasn't informed that there's no stock of the starter kit (consists of backpack, water bottle, face towel and headphone). And, I was so-called offered a 3 month free shoe locker service, unfortunately, after I signed up, then I was told that there's no availability of shoe locker. And I was indirectly called short, as the front desk personnel said only the higher shoe lockers are available for tall people. Short people like me, have to wait. I was quite insulted after hearing that. I mean, if the sales consultant could honestly tell me earlier there's no availability, I wouldn't have signed up. So I was sort of felt duped by their sales strategy.
They told me to wait, for only God knows how long. This is so disappointing.
April 30, 2010
April 23, 2010
Sales Manager at Celebrity Fitness in Lot 10
I have went to 3 fitness centres. The scariest of all the sales persons are Celebrity Fitness in Lot 10. The first sales person who assists, is very friendly and not so agressive. A pleasant young man, named WN. He showed me around and promoted the club's facilities and membership. I was quite sold, and preparing to sign up, until when he mentioned about a HSBC credit card promotion. Well, since I have HSBC credit card, naturally I want to know what HSBC has to offer. However, he is not certain of the promotion, thus he walked back to the reception counter and brought along a man with him. And that's when the nightmare began.
WN brought with him Mr. Halim, the Operation Manager of Celebrity Fitness. He is extremely aggressive and totally hard-seller. I was totally freaked out, that I told him many times that I would like to consider the deal. However, he insists of asking me to consider it at the spot. He's not willing to let me go. I felt like, he literally wanted to chain me to the chair and want me to sign up right there and then, without any consideration and wasting both of his time and mine. I started to really boil up. When I finally insisted that I want to think it over and will come back in 20 minutes time, he finally relented.
When I stepped out of the club, I actually heaved a long sigh of relief. I felt like I have been released out of prison. There's no way, I'm going back there, since it took me 'ages' to get out of there. My God, that is one scary dude.
WN brought with him Mr. Halim, the Operation Manager of Celebrity Fitness. He is extremely aggressive and totally hard-seller. I was totally freaked out, that I told him many times that I would like to consider the deal. However, he insists of asking me to consider it at the spot. He's not willing to let me go. I felt like, he literally wanted to chain me to the chair and want me to sign up right there and then, without any consideration and wasting both of his time and mine. I started to really boil up. When I finally insisted that I want to think it over and will come back in 20 minutes time, he finally relented.
When I stepped out of the club, I actually heaved a long sigh of relief. I felt like I have been released out of prison. There's no way, I'm going back there, since it took me 'ages' to get out of there. My God, that is one scary dude.
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