LivingSocial - Online Purchase

This is not my first buying from this company. There are many other cheap deals websites around, i.e. Groupon, MyDeal, Dealmate, etc. The deals I usually bought are food and beverage and products, most of the time it'll be food and beverages, because they are much easier and they do not require me to stand by for the courier guy to deliver the goods.

So when I found out that LivingSocial's office is at Mid Valley, I opt to pick up my items myself since I do go to Mid Valley once in a while. So I purchased the first item, which is a Pulse Sports Watch with Heart Rate Monitor, the redemption date begins on 16 Aug and the last day to redeem is 30 Aug. Then a week later, I purchased another item, which is two pairs of Strutz Arch Support Sole Angels, the redemption date begins on 26 Aug and the last day to redeem is 9 Sept. 

I decided to pick up these two items on 26 Aug, so I can shoot two birds with one stone, instead of going their twice. So on the 26 Aug, I went to LivingSocial office at The Boulevard, Mid Valley at 10:30am to redeem my items. I gave my printed vouchers to the staff at the front desk and waited patiently for him to get the items. However, the staff only gave me one item, that is the watch. He told me that the Strutz has not arrive yet and told me that he will arrange to have the item delivered to me. I was annoyed. The reason I came to office to pick up my items is because there won't be anyone at home to accept the items and it is inconvenient for me to have it delivered to my office. I was really annoyed but I have no choice but to come back another day. This is so inconvenient.

When I got home, I sent an email to LivingSocial to seek clarification for the redemption date error and the delay of delivering the products. It was supposed to reply back within 48 hours, unfortunately, I received a response after 4 days and the response is the item has arrive yesterday instead of 26 Aug. Period. No explanation on the delay or even bother to inform that there WILL be a delay. No apologies. Nothing. That is very friendly and courteous of them. 

On the 9 Sept, I have to go back to LivingSocial again to collect my items. I did ask why they did not bother to inform the buyers on the delay, the staff just smile and told me to sign on the voucher that I have collected. How friendly. He gave me the Strutz and about to walk away but I stopped him and ask if he got a paper bag for me to put these items. He proudly tells me that LivingSocial believes in going green and save the environment so they don't provide any plastic, paper or even an envelope to put the items in. So I have to walk out of the office carrying my two items as they unable to fit my bag. At the back of my head, I imagine if those people bought lingeries, bras or panties and they are not provided anything to put those items in, so that means we are going to leave the office swinging the lingeries, bras or panties? Wow, if I'm gonna purchase those items, or any other items in the future, I MUST keep a mental note that I MUST bring my own shopping bag or carry a bigger shoulder bag or tote bag, just in case as I do not want to tell the whole world I just bought lingerie, bras or panties from LivingSocial or inviting any suspicion from the security guards thinking I have shoplifted these items. 

Does this really happen? To the ladies who have purchase lingeries, bras or panties from LivingSocial, do they provide any plastic or paper bag to carry those items? I'm really curious.