I have received an email from Maybank, followed by a postcard which invites me to increase my Maybankard credit limit and by doing so, I am entitle for a complimentary Kuche double-tiered stainless steel lunch box. I actually planned to increase my credit limit so that I can buy some electrical gadgets on installment basis during the annual Maybank Treats Fair 2014 which will be held on 19-22 June 2014 at Mid Valley Megamall. I bought a couple of electrical gadgets and last year during the fair and next month will be my last installment.
The roadshow was suppose to start at 10:30am, but when I got there at 10:35am, the place is still close. So I just walked around e@Curve (the last I came here, if I'm not mistaken was about 4 years ago where me and my bestie watched a movie at Cathay Cinema before she fly off to UK for her degree). At 10:50am, the place still not 'awaken' yet, but I already saw a couple of Maybank staffs (based on the T-shirt they're wearing) so I approached and showed my postcard. Surprisingly, the staffs were not aware of the promotion and were asking one another about the promotion. I was a bit taken aback but in the end, another staff came over and confirmed there's such promotion and assisted me by providing me the application forms and helped me to print out my EPF statement. Once done, the staff passed the postcard to a lady who works for Kuche and she then gave one of the Kuche double-tiered stainless steel lunch box. There actually have 4 colors (as shown on the box), but only pink color is available. So I just take it.
And my nightmare began.
I am not sure if the staffs there are so free or they're real chatterbox. As the lady was completing a form with my details, a guy came over and start chatting up. Then 15 mins later, he left and another guy came over and chatted non-stop, same goes with the lady. Then 15 mins later he left, I almost wanted to sigh a relief, but before I can do that, the lady wanted to introduce me to an Air Fryer by Kuche and wants to get some feedback. So graciously helped her (even without a single intention of buying the products because I never consider of buying any products that I hadn't heard before) and see what is this air fryer all about and 10 mins later return to the table and gave her my feedback and when she asked me if I have any comments about her performance, I was very close to say that she babbles a lot, but I just bite my tongue and said good service. Full stop. And that is an absolute wrong answer. Because she continues to babble on about Kuche and then the same colleague/friend came and introduce and pushed me to sign up for watsUp card. This time, I am really annoyed. I don't need any shitty card or shitty bullshits that those staffs wanna throw at my face, I just wanna get out. This marketing/selling scheme pisses me off. They don't seem to need to catch a breath but I desperately need to get out to save my ears. I don't care how good Sabah is and I don't see myself travelling there anytime soon especially with all the kidnapping and shooting cases there. And I don't care what this card will benefit me (this card is use for shopping and collect points and use it to redeem stuffs, similar like Bonuslink or AEON card, but this card was introduced and widely used in East Malaysia and recently just started out in Kuala Lumpur. And I am not gonna travel all the way to Sabah and Sarawak just to use this card). And in order to activate the card, the lady has to call the 'Boss' and when he wanted to speak to me and ask me if the staff explain what is watsUp card and if I know the benefit and how's the staff's performance (I seriously wanted to tell him she's a real chatterbox). After I passed the phone back to her, the 'Boss' offered that if I signed up I can buy Kuche products at 30%. Looking at her fake expression, my instinct tells me she's acting. And the guy sitting next to her also acted shocked and both of them pushed me to buy Kuche products that cost RM500 and above and encourage me to buy the air fryer that cost RM1,188 (or something like that). Fucking hell, do I look like I'm a money producer? This time, I sternly told them that I am running late for an appointment and told them that I'm not interested to buy the products no matter how superior the product is or how 'cheap' after the discount (gee, how shallow can they be?) Because of those chatterbox, I am late for my appointment.
Sometimes, a person cannot be too kind and helpful. I need to learn that, but I always tend to make the same mistake over again.
I can't believe in a span of 2 days, my mood is badly affected by 3 different people at 2 different location.
May 11, 2014
May 10, 2014
Alteration Service at Excella, Mid Valley
I was suppose to send my clothes for shortening at Za Altera, which I normally go to for alterations. But sadly, the branch at Mid Valley, which I usually go to was closed for renovation. I was quite disappointed, then I recalled there's another alteration service at Zone C, near AEON (formerly known as Jusco). I was quite skeptical whether to go or not because I have a couple of my friends who went to Excella (Pavilion and Mid Valley outlet respectively) were upset with the service as simple alterations like shortening or tightening could still be done badly. After some consideration, I decided to give it a shot, hoping and praying that I'm lucky enough to have my clothes altered nicely as it's just a simple alteration of shortening the hemline of my cardigan and 2 maxi dresses.
One thing I noted about the service is, the seamstress just pinned the hemline and did not measure it to ensure the accuracy of the length measurement and did not state the measurement figures on the bill, as what ZA Altera did. The assistant at ZA Altera will pinned the part that needs to be altered, then measure it to ensure that's the length the customer want and after removal of the clothes, the clothes were placed on the table and measure again to get second confirmation from the customer before writing the measurement down on the bill. That is the correct way to do it, unfortunately it was not practiced in Excella (well, different companies have different method of handling the work).
A week later (that is today), I went to collect my clothes as I was promised it'll be done by today. I went to try on my clothes just to make sure. I tried my cardigan and one of my maxi dresses and I'm satisfied with the workmanship. But as I tried on my second dress, I was upset to see that my dress is sewn badly. That dress is meant to be asymmetrical, whereby the back has a short train, which is a little too long for me as it is sweeping the floor. So I wanted the back hemline to be trimmed to about an inch or two. But instead of trimming, the seamstress shorten the dress to the same length as my front and it was sewn slanting to my right, which means the right hemline is longer than my left. The seamstress that attended to me earlier has not report to work yet as she's on noon shift. So her colleague who's at attending to me at that moment apologize and told me to wait for that seamstress to come in and sought explanation from her as it was her who sewn my dress. So I have to wait for another hour for her arrival and I already not in the mood to do anything else as I was upset about the outcome.
An hour later, I returned and she apologized for sewing badly and denied that she has shorten the back too much and claimed that if I removed my shoes (I was wearing my flat ballet pumps) it will be just nice. She argued that she did no wrong and she will only rectify the slanting hemline and straighten it to be the same length. I was upset and in a foul mood. I just kept quiet as there's no point arguing with her as she will continue to stand her point and to prove she is right and I am wrong. And both her colleague and herself got the cheek to tell me not to be angry. I mean, WHAT THE FUCK? Who's dress is she ruining? Hers or mine?! If this happens to her, will she be smiling and laughing?! Even if she's gonna refund me RM10, I fucking pay RM25 for this shitty service. I thanked God for granting me patience, otherwise I would have tore the place down. She told me to come back in half-hour time to collect my dress. I just left the place in a huff as I just couldn't stand to look at their faces. I have to pay additional RM1 for the parking and she fucking tell me not to be angry for ruining my dress.
Half-hour later, I went to collect my dress. I did try it on, and was disappointed that now my bottom hemline has hole marks on it, as the seamstress have to unpick the whole thread and re-sew it again properly and my dress is no longer asymmetrical. And both the staffs still tell me not to be angry and smile... I was like, WHAT THE FUCK is there for me to smile??!!
Seriously, I have learnt my lesson. Whatever my family, friends, colleagues or mutual acquaintances advise or said, I MUST HEED THEIR ADVICE. My first experience with Excella is my worst experience and definitely my last time stepping into that shop. No, I should say, I will boycott all Excella outlet.
One thing I noted about the service is, the seamstress just pinned the hemline and did not measure it to ensure the accuracy of the length measurement and did not state the measurement figures on the bill, as what ZA Altera did. The assistant at ZA Altera will pinned the part that needs to be altered, then measure it to ensure that's the length the customer want and after removal of the clothes, the clothes were placed on the table and measure again to get second confirmation from the customer before writing the measurement down on the bill. That is the correct way to do it, unfortunately it was not practiced in Excella (well, different companies have different method of handling the work).
A week later (that is today), I went to collect my clothes as I was promised it'll be done by today. I went to try on my clothes just to make sure. I tried my cardigan and one of my maxi dresses and I'm satisfied with the workmanship. But as I tried on my second dress, I was upset to see that my dress is sewn badly. That dress is meant to be asymmetrical, whereby the back has a short train, which is a little too long for me as it is sweeping the floor. So I wanted the back hemline to be trimmed to about an inch or two. But instead of trimming, the seamstress shorten the dress to the same length as my front and it was sewn slanting to my right, which means the right hemline is longer than my left. The seamstress that attended to me earlier has not report to work yet as she's on noon shift. So her colleague who's at attending to me at that moment apologize and told me to wait for that seamstress to come in and sought explanation from her as it was her who sewn my dress. So I have to wait for another hour for her arrival and I already not in the mood to do anything else as I was upset about the outcome.
An hour later, I returned and she apologized for sewing badly and denied that she has shorten the back too much and claimed that if I removed my shoes (I was wearing my flat ballet pumps) it will be just nice. She argued that she did no wrong and she will only rectify the slanting hemline and straighten it to be the same length. I was upset and in a foul mood. I just kept quiet as there's no point arguing with her as she will continue to stand her point and to prove she is right and I am wrong. And both her colleague and herself got the cheek to tell me not to be angry. I mean, WHAT THE FUCK? Who's dress is she ruining? Hers or mine?! If this happens to her, will she be smiling and laughing?! Even if she's gonna refund me RM10, I fucking pay RM25 for this shitty service. I thanked God for granting me patience, otherwise I would have tore the place down. She told me to come back in half-hour time to collect my dress. I just left the place in a huff as I just couldn't stand to look at their faces. I have to pay additional RM1 for the parking and she fucking tell me not to be angry for ruining my dress.
Half-hour later, I went to collect my dress. I did try it on, and was disappointed that now my bottom hemline has hole marks on it, as the seamstress have to unpick the whole thread and re-sew it again properly and my dress is no longer asymmetrical. And both the staffs still tell me not to be angry and smile... I was like, WHAT THE FUCK is there for me to smile??!!
Seriously, I have learnt my lesson. Whatever my family, friends, colleagues or mutual acquaintances advise or said, I MUST HEED THEIR ADVICE. My first experience with Excella is my worst experience and definitely my last time stepping into that shop. No, I should say, I will boycott all Excella outlet.
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