I have lodged an official report again Mayflower ACME Tour Sdn. Bhd. for their misleading advertisement and duping on their customers.
I have to open two reports; one for me and one for my mum as the travel involved both of us. We are due for the hearing on June 20 and we even sent the opponent's copy of the report for their record.
The procedure is simple. I just open the file online, keyed in my personal details and the complaint as well as inputting the documents as evidence. And the next day, the file is opened and I have to go over to the branch office, which was just 5 minutes walk away from my house to get the secretary's signature and approval before I can send the opponent's copy to their office via registered post.
Now, I just wait and see if they (Mayflower) want to settle this matter out of court or to see them directly in court.
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